Hi All,
We turned on HTML filtering after an upgrade a little while back and
whilst I'm happier now that it's on (and there is general agreement that
it is a good thing), it has come with a couple of unwanted side effects.
The first problem I'm still tackling is that when the STYLE tag is
defanged at the top of some email messages, there is often a bunch of
stuff between the open style and close style tag that then gets printed
(often up to a page or so of style information). We have a number of
staff that find this really annoying on emails they get quite
regularly.
We have not fiddled with which HTML bits get filtered, just using the
default, and I'm really not that sure what might be a good compromise,
or if that isn't likely to help that much anyway. If anyone has ideas
on what settings might be good to overcome this, I'd be really greatfull
to know.
The other option which has been talked about in the past on this list,
(but for which I couldn't find a resolution) was trying to get Anomy to
deal better with all the bits in between the two styles tags. I
understand that this is not as simple as making the opening style tag a
comment start and the closing one a comment end due to having all of the
tags in the middle, but if there are thoughts on what might be done to
remove the problem, I'm really keen to hear.
The second problem was that the log files that are sometimes placed
inline rather than as an attachment often became 10 or more times longer
than then actual message and on a number of occasions people printed out
over 100 pages on an email that was less than two pages in length just
because of all the reporting on html filtering. I ended up (in
desperation) editing the HTMLCleaner module and commenting out all of
the log lines so that there was no HTML filtering logging. Not great as
I'll need to make that change each time a new version comes out and it
would be nice to have that logging if we need it (although we've never
needed to use it yet so...), but better than hearing the pain of people
who've just printed 100 extra pages. If there is a better way to do
this, I'm also happy to hear, but I'm less worried about that one as
it's currently causing me less pain!!
Any help appreciated.
cheers,
noel.